EIT Health is a network of best-in-class health innovators, backed by the EU. Established in 2015, they are one of several Knowledge and Innovation Communities (KICs) established by the European Institute of Innovation and Technology (EIT) – an agency of the European Commission.
Who is EIT Health?
EIT Health facilitates innovation to improve the health of European citizens.
Empowering a network of 150 partner organisations, EIT Health fosters collaboration and innovation across European borders between leaders in business, research and education; with funding, expertise, and access to the market, so that breakthrough ideas can be implemented rapidly.
The EIT Health network is composed of health innovators who create outside-the-box solutions. They deliver meaningful new products and services and support ground-breaking ideas. These efforts help create new businesses and jobs, while always putting the health and wellbeing of citizens front and centre.
EIT Health's goals are to improve health education, promote healthy lifestyles, and help health professionals to grow. They share insights and disseminate knowledge through citizen engagement activities, workshops, and skills development programmes.
EIT Health were looking for an economic operator with experience developing an Acquia/Drupal based Community Platform. They required a complete redesign and relaunch of their existing community platform in order to improve engagement, stimulate collaboration and innovation between their network.
What problem was the client facing?
In 2019 an evaluation by EIT Health and a Communication Agency identified the need for a complete redesign and relaunch of the existing online community platform, to increase engagement and usability with improved user experience.
“Connections” was the existing online portal which aimed to facilitate EIT Health’s network ability to innovate together. It was an interactive area for partners to access a vital part of their membership, enabling them to: discuss future projects, exchange learnings and insights, and be a part of the vibrant EIT Health network. It was also the space to find vital partnership and Business Plan process information (legal, administrative, financial) and other useful guidance content.
Research conducted by the agency highlighted usability challenges and missing search features as barriers to use. This resulted in demotivated users and low usage by the primary audience, the EIT Health partner network. This led to the decision to relaunch the entire platform.
The vision was to make the platform a destination of choice as well as necessity, including features and content which encouraged platform usage. They wanted a solution that would provide an interactive exchange and encourage collaboration.
The goal was to design and implement a platform that was easy to use, and easy for users to find the right information in order for partners to fulfil their and EIT Health’s primary aim of being part of an innovation community. This is where 1xINTERNET became involved helping to develop a community platform with dynamic functionality that users could fully engage with.
Why was Drupal a good fit for this project?
EIT Health decided they needed a bespoke Acquia based Community Platform having conducted an extensive research exercise with a Communications agency. They concluded that implementation of the Drupal Open Social distribution Community Engagement Platform was the perfect choice for their needs in creating a dynamic knowledge sharing community.
Main features of the project
Community platform built using the Drupal Open Social distribution with dynamic features and functionality.
- Advanced tagging functionality for resource sharing and advanced search analytics enabling user segmentation and dynamic content.
- Message and chat function to spark conversation and communication across the network.
- Event listings with search functionality.
- Community member and partner profiles with matchmaking and networking to facilitate collaboration.
EIT Health is using Acquia Cloud, a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production.